Quote from our team:
“…At Bolton, I'm more independent with my work, and don't feel pressured by the micromanagement that usually happens in other BPOs…” – Jehan I.
Is NetSuite your kind of thing? Does helping your client's customers perk up your day? If your answer is yes to both of these questions, then we need you for this role!
Besides being a good listener, a fast typer, and having great people skills, you are patient and can make sure irate callers are calmed down so you can better solve their problems. If you can make even the most scripted lines sound as natural as possible, that's a definite plus!
When handling a company’s financial records, you can be trusted to make sure data is always accurate and up to date. You can also create comprehensive financial reports that can help your company make better business plans and investments. Ready to do some general accounting?
Codes and technical specs are your thing. You're well-versed in computer lingo, but can still carry conversations with your clients. You're hard-wired for support tasks and for ensuring everything in the database is working as you see fit. If this is you, then we want you for our team!
Whether for positive or negative feedback, customers will want options on how they will communicate with a company. As a multichannel customer support specialist, you'll be tasked to handle everything from email inquiries to chat-based complaints, and more. Is this your kind of job?
Do you consider yourself a walking, talking tech manual? Can you make sure complicated tech troubleshooting procedures are doable even by the most basic users? If your answer to both questions is yes, then you're exactly who we're looking for.